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May 21, 2013

orderwave › overview




Do you take orders?  Do you charge your customer's credit cards?  Do you ship these orders out?

If you answered "yes" to any of the above questions, you're in need of the orderwave system.  Orderwave has the unique ability to receive in product orders from any source, like telemarketing centers, e-commerce websites, and drop orders and automate the task barriers of having your customer receive your product.
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Orderwave automates the following quickly and easily:  
  • Batch retrieval of orders from any source
  • Electronic batch processing of funds
  • Allocation of inventory for full and partial shipments
  • Release of orders to warehouse with detailed packing instructions

In addition to normal work-flow of order processing, orderwave also provides the following:

  • Management and automation of continuity programs (also known as reoccurring shipment plans or membership plans)
  • Full compliance with the Federal Mail Order Rule
  • Declined fund re-capturing
  • On-site, well trained customer service representatives
  • Warehousing, pick-pack and shipping
  • Multiple gateway support
  • API access to the orderwave platform
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